All beds are made from natural solid pine wood sourced from Poland. This wood is durable, child-friendly, and resistant to mechanical damage.

No. The furniture is delivered in packages, in parts for self-assembly. Each set includes instructions and a complete set of necessary assembly accessories.

Yes, every bed comes with a 24-month manufacturer’s warranty. The warranty is valid within Poland and applies to furniture used in a home setting as intended.

You can pay by traditional bank transfer, fast online payment via PayU or iMoje (ING Bank Śląski – also available in installments), or by card – either online or upon delivery if the courier has a terminal. Cash payment is also possible upon delivery or during personal pickup at our company location.

Yes, consumers have the right to withdraw from the purchase within 14 days of receiving the product. Returns are accepted only for unused items in their original packaging. Custom-made furniture (e.g. non-standard size or color) is not eligible for return.

The standard delivery time is 7–14 business days. For custom orders, the timeframe may be longer — in such cases, the customer will be informed via email.

The delivery cost depends on the size of the order and is shown during the checkout process. Furniture is shipped via courier service without in-home delivery.

Yes, many of our children’s bed models feature safety guardrails, rounded edges, and additional structural reinforcements to ensure complete safety, even for the youngest users.

Yes, customers have the right to file a warranty claim within 2 years of purchase. To submit a claim, please email us at: biuro@sklep-wrobel.pl, including a description of the defect, your order number, and photos or a damage report.

Yes, beds can be customized in terms of size and wood finish. However, please note that custom orders are treated as special orders and are non-returnable.